Terms of Use

1. Who These Terms Are Between

These Terms of Use ("Terms") are between you and HuOrgCology Global Pte. Ltd. (UEN 201707207H), trading as HOC ("HOC", "we", "us" or "our"), a company incorporated in Singapore with its registered address at 275 Beach Road, #03-00, Singapore 824672.

"You" means any person or entity that visits this website, submits an enquiry, or engages HOC for any service. "Services" means the corporate, compliance and advisory services HOC provides, as described in Section 3 below or in an Engagement Letter. "Engagement Letter" means the specific proposal, scope, fee agreement or service agreement HOC issues to you for a particular engagement.

By using this website, submitting the Request a Free Consultation form, or engaging HOC for Services, you accept these Terms. Where our website form includes a checkbox confirming acceptance of these Terms and our Privacy Policy, your acceptance takes effect when you check that box and submit the form.

2. Precedence: Engagement Letter Prevails

These Terms cover two things: (a) your general use of this website, and (b) the baseline terms that apply to any Services you engage HOC to provide. Where HOC issues you an Engagement Letter for a specific piece of work, the Engagement Letter sets out the specific scope, fees, deliverables and timeline for that engagement, and its terms prevail over these Terms to the extent of any conflict. These Terms continue to apply to anything the Engagement Letter does not expressly cover.

3. Our Services

HOC provides corporate solutions for foreign entrepreneurs, businesses and family offices establishing and operating in Singapore, including:

• Singapore company incorporation
• Company Secretary services
• Nominee Director and Local Director services
• Nominee Shareholder arrangements, where appropriate and subject to legal, regulatory and due diligence requirements
• Management consulting and business advisory
• Single Family Office establishment and management support
• Corporate compliance and regulatory coordination
• Assistance navigating Singapore government agencies and administrative procedures

These Terms apply to the Services listed above and to any other service HOC agrees to provide under an Engagement Letter. They do not, by themselves, apply to services offered under a different brand or by a different HOC group entity, unless that Engagement Letter says otherwise.

4. Client Due Diligence, AML/CFT and Regulatory Disclosure

HOC is registered with the Accounting and Corporate Regulatory Authority (ACRA) as a Corporate Service Provider (CSP) under the Corporate Service Providers Act 2024 (CSP registration number: [to be inserted]). As a registered CSP, HOC is subject to anti-money laundering and countering the financing of terrorism (AML/CFT) obligations under Singapore law.

Before and during an engagement, you agree to:

• provide accurate, complete and up-to-date information reasonably requested for customer due diligence (CDD) or enhanced customer due diligence (ECDD), including identity documents, beneficial ownership information, and information about the source of funds or wealth where requested; and
• notify us promptly if any information you have provided changes or becomes inaccurate.

Our right to refuse or terminate. HOC may decline to act, pause an engagement, or terminate an engagement at any time, without liability to you, where we are unable to complete satisfactory CDD or ECDD, where we reasonably suspect the engagement involves money laundering, terrorism financing, or other unlawful activity, or where continuing would breach our regulatory obligations.

Regulatory disclosure. Where required by law, HOC may disclose information about you or your engagement to ACRA, the Monetary Authority of Singapore (MAS), the Suspicious Transaction Reporting Office (STRO), the Inland Revenue Authority of Singapore (IRAS), or other competent authorities, without prior notice to you where notice is prohibited by law (including "tipping-off" restrictions). This clause survives termination of your engagement with HOC.

5. Engagement Timelines

Any timeline HOC states (including timelines described on this website, such as company incorporation in "as fast as 3 working days") is a target, not a guarantee. Actual timelines depend on factors outside our control, including the completeness and accuracy of the information and documents you provide, the speed of your responses, name and activity approval by ACRA, KYC and CDD checks, and, for bank account applications, the relevant bank's own processing and approval timeline. We will tell you as soon as we reasonably can if a timeline is likely to change.

6. Fees and Payment

Fees for Services are set out in your Engagement Letter or quotation and are stated in Singapore Dollars (SGD) unless otherwise agreed. Fees are exclusive of Goods and Services Tax (GST), which will be added at the prevailing rate where applicable.

Government and regulatory fees (such as ACRA filing fees) and other third-party disbursements incurred on your behalf are billed separately at cost, in addition to our professional fees, unless your Engagement Letter states these are included.

Except as your Engagement Letter otherwise states, fees for work already performed are non-refundable. Where an engagement is terminated before work is completed, HOC will invoice for work performed and disbursements incurred up to the date of termination.

Invoices are payable within the period stated on the invoice or, if none is stated, within 14 days of the invoice date. Overdue amounts may accrue interest at a rate of [to be inserted]% per month, or the maximum rate permitted by law if lower, calculated from the due date until payment.

7. Company Secretary Services: Non-Payment

Where HOC acts as your appointed Company Secretary, we will not suspend statutory filings or company secretarial duties for non-payment, because doing so could cause you to miss statutory deadlines. Instead, where an invoice for company secretarial fees remains unpaid 30 days after its due date, we may issue you written notice of our intention to resign as Company Secretary. If payment is not received within 14 days of that notice, we may resign in accordance with the applicable requirements of the Companies Act 1967, including giving you reasonable time to appoint a replacement company secretary before our resignation takes effect, where the law requires this.

8. Your Responsibilities

You are responsible for the accuracy and completeness of the information and documents you give us, and for telling us promptly if anything changes. You agree to indemnify and hold HOC harmless against any loss, liability, cost or claim arising from information you provide to us that is inaccurate, incomplete or misleading, except to the extent caused by our own negligence or wilful default.

9. Website Content and Acceptable Use

Content on this website is provided for general information only and should not be relied upon as specific professional advice for your circumstances. You should seek advice specific to your situation before acting or relying on anything on this website.

You agree not to use this website in any way that is unlawful, that could damage, disable or impair it, or that could compromise its security. You agree not to attempt to gain unauthorised access to any part of this website or to any systems connected to it.

This website may link to third-party websites or services (including WeChat) that HOC does not control. We are not responsible for the content, accuracy or practices of those third-party sites, and a link does not imply our endorsement of them.

10. Intellectual Property

Unless stated otherwise, all content on this website (including text, graphics, logos and design) is owned by or licensed to HuOrgCology Global Pte. Ltd. and is protected by copyright and other intellectual property laws. You may view and print content from this website for your own personal or internal business use, but you may not reproduce, republish or redistribute it for any other purpose without our prior written consent.

11. Confidentiality and Data Protection

Each party agrees to keep confidential any non-public information it receives from the other in connection with an engagement, and to use it only for the purposes of that engagement. This obligation does not apply to information that: is or becomes public other than through a breach of this clause; was already known to the receiving party without an obligation of confidence; is independently developed without reference to the confidential information; or must be disclosed by law, by a court, or to a regulator (see Section 4 on regulatory disclosure).

HOC may share your information with sub-processors and third-party service providers who support our operations (for example, our website host, email delivery provider, and mailbox host), under obligations to protect that information. See our Privacy Policy for details of how we collect, use, share and protect personal data, including cross-border transfers and how to contact our Data Protection Officer.

12. Standard of Care

HOC will perform Services with reasonable care and skill, consistent with the standard reasonably expected of a competent corporate service provider in Singapore. This is not a warranty or guarantee of any particular outcome, regulatory approval, or result (including bank account approval, which is always subject to the relevant bank's own decision).

13. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Singapore law, including liability for fraud or for death or personal injury caused by negligence.

Subject to the above, HOC's total liability to you arising out of or in connection with a Service, whether in contract, tort (including negligence) or otherwise, is limited to the total fees actually paid by you to HOC for the specific Service giving rise to the claim in the twelve (12) months before the event giving rise to the claim.

Subject to the first paragraph of this Section, HOC is not liable to you for any indirect, special, incidental or consequential loss, or for loss of profits, revenue, business opportunity, contracts, anticipated savings, or goodwill, even if we were advised of the possibility of such loss.

This website and its content are provided "as is" without warranties of any kind, to the extent permitted by law.

14. Termination

Either party may terminate an engagement on written notice as set out in the applicable Engagement Letter, or, where none is stated, on 30 days' written notice. HOC may also terminate or decline an engagement immediately in the circumstances described in Section 4. Termination does not affect fees already incurred, or any right or obligation that by its nature should survive termination (including Sections 4, 6, 8, 11, 13 and 16).

15. Force Majeure

Neither party is liable for any delay or failure to perform its obligations (other than payment obligations) caused by circumstances beyond its reasonable control, including acts of God, government action, changes in law, war, civil unrest, epidemic or pandemic, or failure of a third-party system or service we reasonably rely on.

16. Dispute Resolution and Governing Law

These Terms are governed by the laws of Singapore.

If a dispute arises out of or in connection with these Terms or an engagement, the parties will first attempt to resolve it through mediation administered by the Singapore International Mediation Centre (SIMC), in accordance with its mediation procedure in effect at the time. If the dispute is not resolved by mediation within 30 days of a party requesting it (or a longer period agreed by the parties), the dispute will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC), in accordance with the SIAC Arbitration Rules in effect at the time, with the seat of arbitration in Singapore and proceedings conducted in English.

17. General

Entire agreement. These Terms, together with your Engagement Letter (if any) and our Privacy Policy, are the entire agreement between you and HOC regarding their subject matter, and supersede any prior discussions or agreements on that subject.

Severability. If any provision of these Terms is found unenforceable, the rest of these Terms remain in full effect, and the unenforceable provision will be treated as modified to the minimum extent needed to make it enforceable.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. HOC may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its relevant business, on terms that protect your data and rights under these Terms.

No third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any term of these Terms.

Electronic communications. You agree that HOC may communicate with you electronically, including by email and WeChat, and that electronic communications satisfy any legal requirement that communication be in writing, to the extent permitted by law.

18. Changes to These Terms

We may update these Terms from time to time. The version number and "Last updated" date at the top of this page show the current version. Where a change is material, we will take reasonable steps to notify existing clients (for example, by email) before it takes effect. Changes are not retroactive: they apply from the date they take effect and do not alter the terms of an Engagement Letter you have already signed, unless we agree otherwise with you in writing.

19. Contact Us

HuOrgCology Global Pte. Ltd. (UEN 201707207H), trading as HOC
275 Beach Road, #03-00, Singapore 824672
Email: corpsec@huorgcology.com
For data protection matters, contact our Data Protection Officer at dpo@huorgcology.com.